How to Land a Job at Comcast: Hiring Process, Job Opportunities, and More

Comcast is one of the biggest companies in the nation. It offers Internet, phone, and cable services, and also holds sole ownership of NBCUniversal. This means many budding tech professionals wish to learn how to get a job at Comcast.

You may be able to get a lucrative job at Comcast with the right training. There will always be entry-level tech positions for people that are looking to start a new career. A corporation like Comcast requires thousands of employees to keep things running. 

Before you decide the best fit for you, let’s take a look at the company and how to apply for a job at Comcast.

Comcast: Company Background

Comcast started as a small cable company in Tupelo, Mississippi. It has since grown to employ 190,000 people across a diverse set of industries as of 2019.

Comcast, under the name Xfinity, is the largest internet service and cable television provider in the country. Xfinity also provides landline telephone services for homes. Comcast owns NBCUniversal and its subsidiary networks and ventures. This includes DreamWorks Animation, Sky Group, and even the Philadelphia Flyers hockey team. 

Because they’re active in so many different industries, there are tons of job opportunities. You can find Comcast job openings for everyone from coders to graphic designers. 

What’s It Like to Work at Comcast?

Working at Comcast is different depending on which field you’re in. Your job experience can vary depending on your position and your personal experience.

People who work as technicians or in Comcast call centers have mostly negative reviews on Indeed. However, employees at Comcast corporate say they enjoy their working environment. They generally have a more positive outlook on their time spent at the company. 

Depending on your field, you may want to decide whether this company is for you. Check reviews from people in similar positions and try to connect on LinkedIn. It’s important to remember that the reviews on a site like Indeed aren’t scientific, so take them with a grain of salt. 

Hard Work

Several employees, current and former, say that jobs at Comcast are quite demanding. From account executives to customer service representatives, Comcast makes an effort to get the best out of its employees. 

For some workers, this can translate to headaches and stress. For others who thrive under pressure, this can be the exact environment they need to push themselves and do their best. It all depends on how you handle pressure and hard work. It seems those that build a brand out of their work ethic within the company can be promoted early and often.  

Risk of Upset Customers

The unfortunate truth about a large company like Comcast is that there are many different variables in customer service. One executive may not care as much about taking care of their employees and customers, and another might make more effort. 

Comcast consistently lands on lists of companies with the worst reputations. Most of this rating comes from customer perception and employee treatment. 

Customers are known to hate Comcast, and the company has vowed to change some of its more unpopular policies. So if your job needs you to face the public as a Comcast representative, you may want to rethink how it suits you. 

Great Benefits

Even negative reviewers say that Comcast has one of the more generous benefits packages in the industry. In this day and age, it’s good to know that you’re taken care of. You won’t stress about your health at Comcast.

The benefits go beyond health. One recruiter says they offer education reimbursement, four free tickets to Universal Studios every year, free cable and internet, free sessions with a therapist, 401k matching, and more. 

Getting a Job at Comcast

The hiring process at Comcast depends on your position and skill set, but it’s pretty much the same everywhere. Comcast Careers is their application hub, and they have great information about their job opportunities.

How Hard Is It to Land a Job at Comcast?

In 2012, 1.2 million people applied to work at Comcast. Of course, they can’t hire everyone. If you want to stand out above the competition, Comcast says that a strong resume can be the key.  

There’s a good amount of competition for certain roles and a smaller amount for others. It’s a matter of finding one that suits you and seeing what Comcast has available during your job search. 

Applying for a Job at Comcast

Comcast offers great information on their hiring process through their careers website. They’ve streamlined their application process to make things simple for prospective employees. 

Comcast Application and Interview Process

You can apply and check your application status online after creating a candidate profile. If Comcast likes what they see, they’ll set up a phone interview to get to know you better. You should always practice for your interview to put your best foot forward.

After your phone interview, the recruiter will notify you if they’ve decided to take you on. Some positions require multiple interviews and meetings. If you don’t get hired, you can continue to apply for positions through the Comcast website. 

Comcast Career Opportunities: Job Titles and Descriptions

Comcast always has job opportunities, full and part-time for a variety of disciplines. You may be able to land a job working from home depending on the field. No matter what, you’ll still get a great benefits package. Below some examples of jobs you can get at Comcast. 

Software Engineer 3

• Salary: $100,000 (Glassdoor estimate)
• Benefits: Medical, 401k matching, free cable and internet, discounted tickets, education payment assistance, help buying a car or home, and more
• Level: Senior-Level
• Required Experience: 5-7 years
• Required Education: Bachelor’s Degree 

In this position, you’d be responsible for planning and designing software and web applications. You would collaborate with stakeholders to identify the project’s needs and scope.

You’d need to train staff on the apps you’ve helped develop, after these apps pass quality assurance. This job is a great way for people with experience in tech to join the Comcast workforce if they’re looking for a change of scenery. 

Analyst 2, Enterprise Data & Analytics

• Salary: $69,560 (Glassdoor estimate)
• Benefits: Medical, 401k matching, free cable and internet, discounted tickets, education payment assistance, and more
• Level: Mid-Level
• Required Experience: 2-5 years
• Required Education: Bachelor’s Degree

In this position, you would collect data from various sources and determine trends based on that data. It requires knowledge of SQL software to sift through large data platforms like Teradata, SQL server, Oracle, and Hadoop.

You’d be working in tandem with project leaders to create data visualizations and presentations. This is a great way for people who love data and want a steady job with great benefits. 

Analyst 1, Technical Support

• Salary: $62,000 – $77,000 (Glassdoor estimate)
• Benefits: Medical, 401k matching, free cable and internet, discounted tickets, education payment assistance, and more
• Level: Entry-Level
• Required Experience: 0-2 Years
• Required Education: Bachelor’s Degree

This entry-level position can help you get your foot in the door right out of college. In this position, you’d analyze tech support data to streamline the process and improve customer satisfaction. You would work in a team and attend meetings to help facilitate this process.

You’d also help create and develop tools for the analytical process. This position is great for innovative team thinkers. 

What Does It Take to Get a Job at Comcast?

If you want to get a job at Comcast, you should always pay attention to their job postings. They have openings across all education levels for anyone that wants to hop into the company. Because they have such a wide array of holdings, you can find your niche.

Overall, anyone can find a job at Comcast. Make sure you do your research and present the best version of yourself. You’ll be walking away with steady work and great benefits.