Are you ready to make a career investment? Consider American Express, Fortune 2020’s number nine on its list of the 100 Best Companies to Work For. American Express is one of the most innovative financial corporations today.
About 64,500 employees currently work for Amex and after learning how to get a job at American Express, you could join the ranks. Don’t spend unnecessary time on your job application for American Express; below is everything you need to know to easily apply with confidence.
American Express: Company Background
American Express, or Amex, goes back to 1850, the year the company began as a freight forward firm. The company became a credit card firm in the 1950s and the rest is history.
Today, American Express is proud to be one of the largest global payment networks providing financial services from credit cards to traveler’s checks. The company works with the vision of creating the world’s best customer service experience every single day.
What It’s Like to Work at American Express
A career at American Express is beneficial to you in more ways than one. The company prides itself on being one of the most diverse organizations, providing benefits that cover physical, mental, and financial health. Amex also supports employees’ dreams at every level.
According to GreatPlaceToWork.com, “92% of employees at American Express say it’s a great place to work compared to 59% of employees at a typical U.S.-based company.”
Extraordinary Benefits
American Express offers comprehensive benefits that stand out from other companies, covering the physical, financial, and emotional well-being of an employee. Aside from that, parents can rest easy knowing Amex provides a 20-week paid parental leave. It also provides backup child and elderly care with free access to personal concierge specialists.
The company also offers an onsite gym and cafe, public transportation reimbursement, paid vacation, tuition reimbursement, and onsite wellness centers.
Opportunities to Pursue Your Dreams
Amex gives employees the chance to continually improve their leadership skills and pursue their life dreams through tuition reimbursement, leadership classes, and networking opportunities.
All levels of employees are encouraged to partake in the leadership and learning programs at the American Express Leadership Academy, which features some of the best tools and trainers from the world’s leading practitioners for leadership development.
Always Embracing Diversity
Striving to create an inclusive workplace is one of American Express’ top goals. It embraces employees from all ethnic backgrounds and work experience.
Amex’s Employee Networks allow colleagues to broaden their association with other group members while expanding on company knowledge. A few of these groups include but are not limited to the Asian Network at Amex (ANA), Women in Technology (WIT), and Millennial Network.
Getting a Job at American Express
If you’re sold on applying for a job at American Express, then now comes the difficult part: applying and scoring an interview. There are plenty of open positions at Amex, and the jobs page continues to be frequently updated. Thousands of applications are sent in every day by job seekers.
Those searching for virtual roles can find them on the Amex career site as well. According to Stanford.edu, 42 percent of the US labor force is currently working from home full time due to the coronavirus pandemic that began at the end of 2019. Despite the negative impact of the pandemic, there is no better time to join Amex as a virtual worker.
How Hard is It to Land a Job at American Express?
Securing a position at American Express can be difficult as they have a comprehensive interview process that can sometimes last up to four rounds. Since Amex invests so much in its employees, the company looks for the best and brightest in the financial industry.
Applying for a Job at American Express
When you apply for a position at American Express, ensure that you tailor your resume for the position you are applying for. Candidates and job searches are known to use the same application for every job; however, a resume that includes key terms from the job description is sure to stand out.
When you apply at Amex, it’s important to know they use anonymized data to improve the recruitment process by analyzing patterns among groups of people. Then the anonymized data is stored to improve your experience by notifying you of additional jobs, reviewing your application for other jobs, and verifying your employment eligibility.
American Express Application and Interview Process
The Amex application and interview process can be strenuous. There will be multiple stages in the process, and candidates can expect up to four interview stages or sessions. These sessions are broken down into: coding (session one), testing technical abilities (session two), semi-technical (session three), and general questions (session four).
Amex is continually improving the candidate selection experience. It even offers interview prep articles through their blog, including these ten killer interview questions.
American Express Career Opportunities: Job Titles and Descriptions
American Express is continuously hiring for new and upcoming talent. Operations, marketing, technology, and digital commerce are just a few of the many fields where there are current openings. Whether you have a love for data or are an expert at marketing, there will surely be an opening for you.
Junior Engineer
- Salary: $79–$85K
- Benefits: Health, dental, vision, and life insurance, paid vacation, flexible hours, paid parental leave, onsite gym, cafe, and wellness centers, public transportation reimbursement, deals and discounts
- Level: Experienced
- Requirements: Two years of software development in a professional environment and comparable in Exposure and coding languages (Java, HTML5, JavaScript, .NET, JCL, COBOL). General knowledge of distributed (multi-tiered) systems, algorithms, and relational databases.
- Education: Bachelor’s Degree in computer science, computer engineering, or related field strongly desired. Equivalent work experience will be considered in lieu of a degree.
Are you ready to make a serious impact on an organization? You’ll do just that as an Amex Junior Engineer.
This role provides support for enterprise applications within the organization. This position will add to the investigation and resolution of problems in systems and services. To be successful, you must demonstrate analytical thinking, adaptive communication, and problem-solving skills.
Manager- Product Development
- Salary: $93–$140K
- Benefits: Health, dental, vision, and life insurance, paid vacation, flexible hours, paid parental leave, onsite gym, cafe, and wellness centers, public transportation reimbursement, deals and discounts
- Level: Manager
- Requirements: Three years in Software Product Management or similar role on a Bank Accounts Receivable or Payment Product with a proven track record in defining winning product constructs and delivering on a product roadmap.
- Education: Bachelor’s Degree (or comparable experience) in computer science, engineering, or a related technical discipline.
Are you ready for a career that carries influence across multiple levels? The Product Development Manager envisions and develops features that support the company’s vision, strategy, and landscape.
People in this role will work with a variety of stakeholders and create ownership in partnership with tech and business teams. You must be able to work under pressure and tight deadlines to be successful in this role.
Manager, Business Development Sales (Virtual- Los Angeles)
- Salary: $89,168
- Benefits: Health, dental, vision, and life insurance, paid vacation, flexible hours, paid parental leave, onsite gym, cafe, and wellness centers, public transportation reimbursement, deals and discounts
- Level: Manager
- Experience: Not specified
- Education: Not specified
Are you a Los Angeles local searching for a virtual role? Look no further. This role allows you to drive sales from prospective clients, execute a transactional sales cycle, and sell core American Express solutions.
To succeed in this role, you must understand the product, industry, and market. You must also quickly adapt to new situations, demonstrate a competitive but positive attitude, and proactively focus on results.
Virtual Customer Care Professional
- Salary: $39,831
- Benefits: Health, dental, vision, and life insurance, paid vacation, flexible hours, paid parental leave, onsite gym, cafe, and wellness centers, public transportation reimbursement, deals and discounts
- Level: Entry
- Experience: Proven success in customer service and consultative sales environment (2 years+), with a passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness, and strong written and verbal communication
- Education: Not specified
Join the millions of people who are currently working from home with a virtual position. In this role, you will deliver world-class service, build relationships with Amex customers, and meet and exceed quality goals.
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If you have strong interpersonal skills, remain positive in difficult situations, and are excellent at negotiation, then this may be the perfect role for you. Amex sets you up for success in this role through a BYOI (Build Your Own Internet Program) Program where they provide a monthly work from home allowance to offset phone and internet bills.
What Does It Take to Get a Job at American Express?
American Express has been making a difference in people’s lives for over 160 years. During that time, it quickly became one of the most admirable companies in the US to work for. If you wish to land a role at Amex you must be passionate about the company, and about what you do. A killer resume doesn’t hurt either.
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